Store hours are Monday through Friday, 10:00 a.m. to 7:00 p.m., and Saturday, 10:00 a.m. to 5:00 p.m. (closed on Sunday). Due to Covid-19, you can call in your order at 330-461-9063 and pay by phone, or e-mail us at HeartlandPetCenter2018@gmail.com to arrange for curbside pick-up. We will not be accepting any returns of any kind. Thank you for your understanding during this strange time. Mark Pittenger, Owner
After Googling many pet product stores, e.g. Petsmart, Pets Plus, Chewy and even the great Walmart I came across HeartLand Pet Center in search of a Kong Dog Protective Collar. Based on the price alone, I decided to travel from Akron to Medina for purchase. Since this was my first time shopping here we engaged in a detailed conversation. I found Mark, the owner, to be of great assistance with such deep character concerning domesticated pets. In furtherance of Mark’s character he is very polite and professional. I noticed the store was very clean and well organized. This alone speaks volumes for me. Like most pet owners I am choosy what I buy for my cat and 2 dogs. In any event, I found that HeartLand’s prices were way cheaper than those big retailers I mentioned earlier. I purchased the Kong Dog Protective Collar for 50% less than if I had purchased it from those other stores. Furthermore, it was cheaper than online retailer Chewy’s products to include the shipping cost. I informed Mark based on this first time single experience I would travel from Akron to patronize his establishment. I appreciate kindness, quality service and products at fair prices. If I wasn’t so over stocked on pet foods, toys and pet essentials I would’ve purchased a lot more. Mark thanks for being in the pet business.
I love this store. The owners are great if you need anything they will do their best to make sure they get what you need. Always nice to see a local pet shop.
Unique products, Mark can advise you on the best nutrition for any pet from his experience and knowledge from studying as a vet tech. Great customer service for any of your needs .
I really like this store. My wife sends me with a list, I tell Mark what I need and he gets it for me. Great Customer Service...can't beat that! Affordable prices and great selection. I am all for supporting family businesses.
Heartland Pet Center is now our local go to store for all of our dog food, toys and treats. It's refreshing to walk into a pet store, that is actually clean and organized. Not to mention, there is no dog piles to navigate around at the entrance. I happened upon this store with my Boxer puppy a few weeks ago and we are so happy we did. This store carries a large selection of quality food, treats and everything else in between you will need. I like the fact, for every 10 bags of food you buy, you earn a free bag of food! The owner, Mark is very nice to talk with and is extremely knowledgeable about the products he sells. I highly recommend you try this store and support local family business!